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Privacy Policy

Last updated: 04/23/2024

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This Privacy Policy describes how Abyss Climbing collects, uses and shares the information you provide to us when you use our website "AbyssClimbing.com".

Please read this Privacy Policy carefully before using the Site or submitting any personal information. By using the Site, you accept the practices described in this Privacy Policy.

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Collection and use of information

We collect personally identifiable information such as your first name, last name and email address only when you voluntarily provide it to us. This information is collected when you subscribe to our newsletter, fill out a contact form or use other interactive features of our site.

The information we collect is used to respond to your requests, personalize your experience on the site, improve our customer service and communicate with you by email or telephone.

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Information Protection

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We implement a variety of security measures to protect the security of your personal information when you access your account or submit personal information on our site.

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Cookies

We use cookies to improve your experience on our site. Cookies are small text files placed on your computer to collect standard Internet log and behavioral information. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. If you disable cookies, some features of our site may not work properly.

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Information sharing

We do not sell, trade, or transfer your personally identifiable information to third parties without your consent, except as follows:

  • To respond to a user request.

  • To comply with the law, enforce our policies, or protect our rights, property, or safety.

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Links to third party sites

Our site may contain links to third party sites. These third party sites have their own privacy policies which we encourage you to review. We take no responsibility for the content or privacy practices of third party sites.

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Consent

By using our site, you agree to our Privacy Policy.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without notice. The date of the last update will be indicated at the top of this page. We encourage you to check this page regularly for any changes.

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Contact us

If you have any questions regarding this Privacy Policy, you can contact us at the following address: admin@abyssclimbing.com

Terms and Conditions of Sale and Use

Abyss Climbing, Simplified Joint Stock Company (SAS) with capital of 10,000 euros Registered office: 348 route de Sèvres Anxaumont, 86800 Savigny-Lévescault

EU VAT Number: FR36928737469

RCS Poitiers: 928 737 469

Phone number: 05 86 16 08 33 Email: contact@abyssclimbing.com Publication Director: Roman Bergeron

General Terms and Conditions of Sale for Abyss Climbing Products

Last updated: 17/12/2024

Article 1 - Purpose These conditions apply to sales made by Abyss Climbing (located at 348 route de Sèvres Anxaumont, 86800 Savigny-Lévescault), specialized in manufacturing climbing training equipment.

Article 2 - Prices Product prices are indicated in euros, including all taxes (VAT and other taxes applicable on the order date), unless otherwise stated, and excluding processing and delivery fees.

For any order outside metropolitan France, you are the importer of the concerned products. Customs duties or other local taxes may be required. These costs are your responsibility. We advise you to check with your local authorities about these aspects.

All orders are paid in euros.

Abyss Climbing reserves the right to adjust prices at any time, but billing will be based on prices in effect at the time of order confirmation, subject to product availability.

Products remain the property of Abyss Climbing until fully paid. However, upon physical receipt of products, the risks of loss or damage transfer to the buyer.

Article 3 - Orders Orders can be placed on our website: www.abyssclimbing.com. Abyss Climbing reserves the right to refuse any payment or not confirm an order, particularly in case of supply issues or difficulties concerning the order.

Article 4 - Order Validation Any order placed on www.abyssclimbing.com implies full acceptance of these General Terms and Conditions of Sale. Order confirmation will validate the operations performed.

An order summary and these conditions will be sent to you by email.

Article 5 - Payment Order payment must be made by credit card via the secure Stripe system.

Article 6 - Right of Withdrawal In accordance with Article L.121-21 of the Consumer Code, you have 14 days from product reception to exercise your right of withdrawal, without justification or penalties. Products must be returned in their original condition, with all accessories and packaging. Return shipping costs are at your expense.

If the right of withdrawal is exercised, Abyss Climbing will process the refund within 14 days, using the same payment method used for the order.

Exceptions to the Right of Withdrawal The right of withdrawal does not apply to products that are:

  • Made to measure or personalized

  • Fully executed before the end of the withdrawal period with prior consumer consent

  • Whose price depends on financial market fluctuations

  • Which expire quickly or have been opened by the consumer for hygiene or health reasons

Article 7 - Availability Products are available while visible on the site, subject to stock. If a product becomes unavailable after ordering, you will be informed by email and the order will be canceled without bank charge.

Abyss Climbing also reserves the right to limit the quantity of items ordered per customer.

Article 8 - Delivery Products are delivered to the address provided during ordering. In case of delay, you will be informed by email. According to law, in case of excessive delay, you may cancel your order.

Abyss Climbing is not responsible for delivery delays due to customer unavailability after several delivery attempts.

Article 9 - Warranty Claims, exchange requests, or refunds must be made by email within 30 days following delivery. Returned products must be in their original condition.

Article 10 - Liability Products sold comply with French legislation. Abyss Climbing cannot be held responsible for non-compliance with destination country laws.

Abyss Climbing cannot be held liable for product misuse.

Article 11 - Applicable Law and Disputes This contract is subject to French legislation, regardless of the buyer's residence or nationality. Thus, all provisions of these General Terms and Conditions of Sale, as well as any disputes that may arise regarding their interpretation, execution, or validity, will be governed by French law.

Article 12 - Intellectual Property All elements of www.abyssclimbing.com remain the exclusive property of Abyss Climbing. No reproduction, exploitation, or distribution of site elements is authorized without prior company agreement.

Article 13 - Personal Data Abyss Climbing reserves the right to collect your personal information and data. They are necessary for order management and improvement of services and information we send you.

They may also be transmitted to companies contributing to these relationships, such as those responsible for service execution and order management, execution, processing, and payment.

This information and data are also stored for security purposes, to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose personal information and data concerning you directly on the website.

Article 14 - Evidence Archiving Abyss Climbing will archive order forms and invoices on a reliable and durable medium, in compliance with Article 1348 of the Civil Code. These archives will serve as proof for all transactions between parties.

Legal Notice

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1. Website Presentation

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, regarding confidence in the digital economy, the website www.abyssclimbing.com must specify the identity of various participants involved in its creation, development, and monitoring.

- Owner: Léo Bernard

Contact: leo@abyssclimbing.com

Address: 348 Route de Sèvres Anxaumont, 86800 Savigny-Levescault, France

- Creator: Bergeron Roman

- Publication Manager: Bergeron Roman

Contact: roman@abyssclimbing.com

(The publication manager can be a natural person or legal entity)

- Webmaster: Bergeron Roman

Contact: roman@abyssclimbing.com

- Host: Wix, Wix Online Platform Limited

Address: 1 Grant's Row, Dublin 2 D02HX96, Ireland

2. General Terms of Use for the Website and Services

Using www.abyssclimbing.com implies full acceptance of these terms of use. These conditions may be modified or supplemented at any time. Users are therefore recommended to consult these conditions regularly.

The site is normally accessible at all times, except during technical maintenance decided by the manager. Efforts will be made to inform users in advance of intervention dates and times.

The site is regularly updated by Léo Bernard and Roman Bergeron. Similarly, the legal notices may be modified at any time and are binding on users, who are invited to consult them frequently.

3. Description of Services Provided

The website www.abyssclimbing.com aims to provide detailed information about Abyss Climbing's activities. Léo Bernard and Roman Bergeron strive to provide information as accurate as possible but cannot be held responsible for omissions, inaccuracies, or gaps in information updates, whether from themselves or third-party partners.

Information present on the site is indicative and may be subject to changes without notice. It is not exhaustive and may have evolved since being posted.

4. Contractual Limitations on Technical Data

The site uses JavaScript technology. It is specified that www.abyssclimbing.com cannot be held responsible for material damage resulting from site use, such as malfunctions related to user equipment. Users must ensure they use recent equipment, free of viruses, and an updated latest-generation browser.

5. Intellectual Property and Counterfeiting

Léo Bernard and Roman Bergeron own or have usage rights to all elements present on the site, including texts, images, logos, icons, and sounds. Any reproduction, representation, modification, or adaptation of all or part of the site is prohibited without prior written authorization. Any unauthorized exploitation may be considered counterfeiting, subject to prosecution under the Intellectual Property Code.

6. Liability Limitations

Léo Bernard and Roman Bergeron cannot be held responsible for indirect damages resulting from using www.abyssclimbing.com. Interactive spaces are available, particularly for asking questions via the contact page. They reserve the right to remove without notice any content that would violate French legislation, particularly regarding data protection. In case of illegal content (racist, defamatory, pornographic, etc.), the user's civil or criminal liability could be engaged.

7. Personal Data Management

In accordance with French legislation, particularly Law No. 78-17 of January 6, 1978, and the European Directive of October 24, 1995, the site collects certain personal data, such as access link URLs, internet service provider, and user IP address.

Léo Bernard and Roman Bergeron only collect personal data for managing certain services. Users provide this information knowingly, particularly during voluntary input. In accordance with the law, users have the right to access, rectify, and oppose their personal data by making a written and signed request.

No personal information of www.abyssclimbing.com users is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothesis of Léo Bernard and Roman Bergeron's buyout and their rights would allow the transmission of said information to the potential acquirer who would in turn be bound by the same obligation of conservation and modification of data regarding www.abyssclimbing.com users.

The site is not declared to CNIL as it does not collect personal information. Databases are protected by provisions of the law of July 1, 1998, transposing Directive 96/9 of March 11, 1996, concerning legal protection of databases.

8. Hyperlinks and Cookies

The site may contain hyperlinks to other sites. However, Léo Bernard and Roman Bergeron cannot guarantee the content of these external sites and decline any responsibility in this regard.

Browsing the site may result in cookies being installed on the user's computer. Cookies help improve site navigation by remembering certain navigation information. If users wish to refuse cookie installation, they can configure their browser accordingly, as detailed in each browser's settings:

[Browser-specific instructions for managing cookies remain the same as in French version]

9. Applicable Law and Jurisdiction

Any dispute relating to the use of www.abyssclimbing.com is governed by French law. In case of dispute, exclusive jurisdiction is given to the competent courts of Paris.

10. Main Laws Concerned

- Law No. 78-17 of January 6, 1978, modified by Law No. 2004-801 of August 6, 2004, regarding information technology, files, and freedoms.

- Law No. 2004-575 of June 21, 2004, for confidence in the digital economy.

11. Glossary

User: Internet user connecting to and using the aforementioned site.

Personal Information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom they apply" (Article 4 of Law No. 78-17 of January 6, 1978).

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